IT Equipment Request
As per defined SLA, currently Requests are delivered with SLA of 72 Business Hours.
Employees / Undergraduate / Postgraduate
Request for additional IT equipment (Laptops, Monitors, etc) for more than 3 business days.
Fill the details on IT Equipment Request form available on zuportal http://zuportal.zu.ac.ae under E-Forms section and fill following details.
• Period for which the equipment is needed. (Maximum period one year from the start date.)
• Mention items needed (Laptop, Monitors, etc)
• Provide clear purpose for the request.
IT.ServiceDesk@zu.ac.ae or http://sanad.zu.ac.ae
• The IT Equipment issued under this agreement is the joint responsibility of the end user, College or Department that have co-approved this form.
• Mobile devices Such as Laptop, iPAD and mobile phones etc. will be sole responsibility of the end user. (Not department or College)
• In case of loss, theft or damage of the IT equipment, end user or requester will be required to fill out a “ZU Incident Report” and based on the outcome of the evaluation committee, may be liable to pay back the cost of the device to Zayed University.