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IT Equipment Request

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IT Equipment Request (IT 002)

Information Last Updated Jun 27, 2018

  • Service Time

    As per defined SLA, currently Requests are delivered with SLA of 72 Business Hours.

  • Service Fee

    No fee required

  • Service Card Rating
      (5 / 5)
  • Transactions: 0
    Other Transactions: 0
  • Service Channels
  • User guide and tools

Description

Request for additional IT equipment (Laptops, Monitors, etc) for more than 3 business days.

Procedures

Fill the details on IT Equipment Request form available on zuportal http://zuportal.zu.ac.ae under E-Forms section and fill following details.

• Period for which the equipment is needed. (Maximum period one year from the start date.)

• Mention items needed (Laptop, Monitors, etc)

• Provide clear purpose for the request.

Target Audience

ZU Staff

Required Documents

N/A

Service Contact

IT.ServiceDesk@zu.ac.ae or http://sanad.zu.ac.ae

Terms and Conditions

• The IT Equipment issued under this agreement is the joint responsibility of the end user, College or Department that have co-approved this form.

• Mobile devices Such as Laptop, iPAD and mobile phones etc. will be sole responsibility of the end user. (Not department or College)

• In case of loss, theft or damage of the IT equipment, end user or requester will be required to fill out a “ZU Incident Report” and based on the outcome of the evaluation committee, may be liable to pay back the cost of the device to Zayed University.

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